The American University of Malta is a dynamic, growing institution, located in the beautiful medieval centre of the Mediterranean in Malta. We are looking for a Quality Assurance Manager to join our team to support general QA Manager duties. Our workforce is diverse, and we value the strength of our personality and the right fit for our culture. We are seeking ambitious and talented professional and academic staff to add energy and experience to our community.

Responsibilities

• To lead and manage designated staff and activities specifically relating to academic standards and quality and to provide guidance and direction to senior managers across the University and to the academic community, to ensure that the University's reputation is protected, and that the University is compliant with quality assurance and regulatory frameworks.

• The activities of the Quality Assurance Manager influence the way in which the University is perceived locally, nationally, and internationally in terms of academic standards and the quality of the student experience.

• Fulfilment of the role requires contact with senior staff across the University including, influencing, negotiation and brokering, provision of advice and guidance and, when necessary, giving direction. It also involves direct line management of the Academic Standards and Quality team, including the prioritisation of work, objective setting, performance monitoring and staff development.

• To work with senior University managers to ensure that there are appropriate academic structures and policies in place that enable the University to implement its academic strategy, its obligations to its students and which ensure that the University's good name and reputation are protected and is compliant with external academic quality assurance, regulatory and legal frameworks.

• To lead and manage the Academic Standards and Quality team within the University, to ensure that core elements of quality assurance are delivered effectively and that the team is suitably equipped and experienced to give professional advice.

• To promote a culture of proactivity, innovation, transparency, collaboration, flexibility in the areas of quality and standards management and to encourage the effective deployment of resources which are distributed across different parts of the University.

• To play a leading role in shaping the quality management framework and the academic regulatory framework in order to promote academic standards of University awards and the quality of the student experience across all the University's provision, whether at Malta, regionally, or internationally.

• To ensure that policies and procedures are effective and promote quality assurance, excellence, enhancement.

• Provide guidance on policies, regulations and procedures to staff and students where appropriate.

• To ensure that there are effective and integrated quality management processes and procedures in place across the University and that these are followed by departments and Faculties in AUM.

• To ensure that the university's cross-cutting themes of partnership, equality and diversity and sustainability inform all activity related to the role.

• To ensure communication system and practices support effective management arrangements and promote good relations with staff and students.

• To play a lead role in the initiation, development and implementation of major institutional projects and reviews.

• To play a lead role for the University in maintaining and developing relationships with the Quality Assurance Audit and other related or successor bodies.

• To monitor changes to the national regulatory framework for QA, and more general developments in the Higher Education sector, advise senior staff and propose action to be taken by the University in response.

• To work within a framework of effective governance, ensuring compliance with relevant regulations, legislation/policies, and procedures.

• To ensure timely and effective completion of the annual monitoring process by:

-Preparing draft annual monitoring reports at the conclusion of teaching to permit early identification of key issues.

-Promoting a reflective approach to the completion and scrutiny of Annual Monitoring Reports.

-Providing students with a course satisfaction survey. Ensuring faculties peer evaluation.

-Ensuring that staff and students are advised of the outcomes of internal and external reviews and that there are opportunities to discuss them at relevant committees' meetings the outcomes of audit are reported to the Faculty and that the formal report and an action plan is created and implemented.

-Producing clear, concise, accurate information to support Senior Leaders in raising standards of performance in the University.

-Providing QA reports when requested to the senior leadership.

• Coordinate with the President on special projects.

• Identify and develop university-wide initiatives.

• prepare presentations and proposals for the President's consideration.

• Coordinate special projects, programs and initiatives associated with the Office of the President as per the request of the President.

• Coordinate special visits to the university by outside constituencies.

• Participate on committees, working groups as assigned.

Our Equality, Diversity and Inclusion Commitment

We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement. 

Salary

Salary on offer is competitive and negotiable.

Application Process:

Submit the following materials via email by [11/06/25]:

Cover Letter addressing alignment with the position’s teaching, research, and diversity goals.

Curriculum Vitae (CV)

Further information

To find out more, please get in touch with our HR Department on hr@aum.edu.mt and all enquiries should be to ian.robson@aum.edu.mt